Trust Bond Services Ltd. is an online casino company based in Cyprus that operates under the brand name HippoJo Casino. Its games are powered by Real Time Gaming software platform that provides several bonuses before, along and after the initial deposit. It also offers faster withdrawals through a much higher withdrawal limit per week. HippoJo also provides for a safer, stable, and faster software download, thanks to SmartDownload system.
The Casino
Initially, HippoJo gives players a free €8-chip that can be used in the casino for players to check out the games that HippoJo casino offers. After that, the casino offers another €550 matchup on the first three deposits made by the players into their HippoJo accounts.
HippoJo offers more than 80 RTG-powered games that range from the classic casino games like poker and baccarat to the more contemporary versions of slots and progressive games. HippoJo Casino also makes use of Random Number Generator to maintain the fairness and unpredictability of the game. Play real-series slots, table and card games as well as video pokers with confidence and speed thanks to HippoJo Casino’s Hasting International B.V. license and SmartDownload System.
Customer Service
HippoJo Casino customer assistance is limited to email support, which, in my opinion, prohibits users from finding instant answers to their queries and needs. There is also little help one can find in their website, that is, if the website hasn’t gone down during the past few days.
Banking options are also as limited as their customer support. While wagering can be done in European Union’s Euro, British Pound Sterling, and US Dollars, their payment options are severely limited to MasterCard, Visa, MyCitadel, and NETeller. Furthermore, news broke that HippoJo Casino has ether stopped paying player’s winnings or has slowed down the process of payment. These accusations were even substantiated by the apparent loss of the HippoJo website in the World Wide Web.
The Judgment
Modest gaming software, bonuses, and promotions can do so much when it comes to attracting prospective players into playing in a casino or making sure the patrons stay as patrons. The same is true with the HippoJo case. With relatively lower number of games to offer and no exciting bonuses and promotions to give compared to other casinos, HippoJo has a lot of things to do before they could get their credibility back. But for now, I give HippoJo Casino a two out of five.